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Day Spa At Ascend

Escape daily stress and discover complete serenity at The Spa at Ascend. Our space is your sanctuary for relaxation and rejuvenation, with services to support your mental and physical wellbeing, our cohesive, well-rounded team is ready to provide you with the premier spa experience in Downtown Cleveland.


Experience a diverse and results-driven selection of skin care treatments personalized to each guest. Expert estheticians assess your specific skin care needs to create a fully customized service.


Our massage therapists provide an exceptional experience whether you are looking for stress-relief, relaxation, or a specific corrective therapy.


Experience body treatments that exfoliate, hydrate, cleanse and heal your skin leaving it feeling fresh, smooth, moisturized, and soft.


Increase circulation, boost cardiovascular health, lessen muscle or joint pain, or accelerate athletic recovery with any of our performance-based modalities.


Beauty + salon Services

Relax in our gorgeous salon space that offers high quality beauty services like nail services, makeup application, waxing,  and bridal services.


Spa Hours

10 am – 8 pm Tuesday – Friday

9 am – 6 pm Saturday

Age Requirement

While our salon services are available to guests of all ages, spa services are available to our guests 18 and older.


Guests are encouraged to book appointments in advance to ensure availability. Day-of bookings and walk-in appointments are welcome based upon availability. All reservations will be secured with a major credit card and telephone number. To schedule your appointment, please call 216-545-7092. Hotel guests can use the “at your service” button on any guest room phone.

Arrival and Etiquette

We encourage guests to arrive 30 minutes prior to scheduled appointment time. This will allow sufficient time to change and enjoy the spa’s amenities such as our relaxation lounge. Please be aware your service will conclude at your scheduled time, in spite of a late arrival, to ensure the next guest is not delayed. To preserve a tranquil environment, please refrain from the use of cell phone and other electronic devices as well as the use of loud voices during your time in the spa.


We validate up to two hours of parking in Memorial Plaza Garage (300 St Clair Ave. NE, Cleveland, OH 44113) and we will provide a validated parking ticket at the conclusion of your visit.


You will receive a locker for your personal belongings and a robe and sandals to wear during your time at the spa. It is customary for guests to disrobe completely when receiving a spa service, however this is at your discretion. Guests should avoid bringing jewelry or other valuables with them to the spa. Ascend Spa is not responsible for lost, stolen, or misplaced items.


We kindly request 24-hour notice of all cancellations and appointment changes. Any missed appointments or cancellation within 24-hours will be charged the full price of the service.

Gift Certificates

Gift certificates are available for purchase. Please contact the Ascend team for further information.

Special Health Considerations

Please share any relevant health information when reserving your appointment. This includes allergies, high blood pressure, physical restrictions, and pregnancy.

Tax and Gratuity

Sales tax is applied to all services and products. Gratuity for excellent service is always welcome and is at your discretion.

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